Terms of Service

Welcome to Ascendglobal.io ("Website"), owned and operated by Ascend Ecommerce Intelligence Ltd ("Company", "we", "our", or "us"). By accessing or using our Website, you agree to comply with and be bound by the following Terms of Use ("Terms").

If you do not agree to these Terms, you must not use this Website.

1. Acceptance of Terms

By accessing or using this Website, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms.

These Terms apply to all users of the Website, including visitors, registered users, and clients.

2. Changes to Terms

We reserve the right to modify or update these Terms at any time without prior notice. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms.

3. Use of Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not:

• Use the Website in any way that violates applicable laws or regulations.
• Attempt to access data or systems not intended for you.
• Interfere with the security, operation, or functionality of the Website.
• Use automated tools to scrape, extract, or collect data from the Website.

4. Intellectual Property

All content on this Website, including text, graphics, logos, images, videos, and software, is the property of Ascend Ecommerce Intelligence Ltd or its licensors and is protected by intellectual property laws.

You may not copy, modify, distribute, display, or use any content from the Website for commercial purposes without our prior written consent.

5. User Accounts

If you create an account on the Website, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts at our discretion for violations of these Terms.

6. Personal Data and GDPR Compliance

By using the Website, you consent to the collection, processing, and storage of your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

6.1 Data We Collect

We may collect the following types of data:

• Personal identification information (name, email, company name, contact details)
• Technical information (IP address, browser type, operating system, pages visited)
• Cookies and usage data

6.2 Purpose of Processing

Your data may be processed for:

• Providing and improving our services
• Communicating with you
• Marketing (only if consent is provided)
• Analytics and website optimization
• Legal compliance

6.3 Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time (where processing is consent-based)

To exercise your rights, contact us at: privacy-request@ascendglobal.io.

6.4 Data Retention

We retain personal data only as long as necessary for the purposes outlined above or as required by law.

7. Cookies

The Website uses cookies and similar technologies to enhance user experience and gather analytics. By using the Website, you consent to our use of cookies. You can manage your cookie preferences through your browser settings.

For more information, see our Privacy & Cookie Policy.

8. Third-Party Links

Our Website may contain links to third-party websites. These links are provided for convenience only. We do not control and are not responsible for the content, privacy policies, or practices of any third-party websites.

Accessing third-party websites is at your own risk.

9. Disclaimers

The Website and its content are provided "as is" and "as available." We make no warranties, express or implied, regarding the accuracy, reliability, or availability of the Website or any content on it.

We do not guarantee that the Website will be error-free, secure, or uninterrupted.

10. Limitation of Liability

To the maximum extent permitted by law, Ascend Ecommerce Intelligence Ltd shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• Your use or inability to use the Website;
• Any content obtained from the Website;
• Any errors, omissions, or interruptions in the Website.

11. Indemnification

You agree to indemnify, defend, and hold harmless Ascend Ecommerce Intelligence Ltd and its affiliates, officers, and employees from any claims, damages, liabilities, costs, or expenses arising from your use of the Website, violation of these Terms, or infringement of any rights.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

14. Contact Information

For questions, concerns, or data-related requests, please contact us at: